What happens if your new roof starts leaking after installation?

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If a roof installed by Liberty Roofing Pros ever leaks because of our workmanship, we come back and repair it — and that promise is backed by our $30,000 workmanship guarantee.  Our team will inspect the roof, show you exactly what is happening, and correct any installation issue under the guarantee. The coverage applies to residential and commercial roofs across western Pennsylvania, eastern Ohio, and northwestern West Virginia.

A new roof leaking is one of the most stressful things a property owner can face. You just made a major investment, and now there is a stain on the ceiling or a drip in the attic. The last thing you should have to wonder is who pays to fix it. On this page, we explain exactly how we respond, what our guarantee covers, and why new roofs leak in the first place.

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Our Response Process for a New Roof Leak

When you report a leak on a roof we installed, here is what happens next:

Accessibility

Call Us

Tell us what you are seeing — a ceiling stain, a drip, water in the attic — and when you first noticed it. Active leaks are prioritized.

Inspection

We inspect Your Roof

Our team documents the entire roof with high-resolution drone footage, so nothing gets missed and you see exactly what we see.

Documentation

We show you the diagnosis

You review the footage with us. If the leak traces to our installation, we say so plainly.

repair

We repair it under the $30,000 workmanship guarantee

Installation-related issues are corrected by our crews, covered by the guarantee.

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We verify the fix

After the repair, we confirm the roof is watertight and leave you with documentation of the work.

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What the $30,000 Workmanship Guarantee Covers

Liberty Roofing Pros backs every installation with a $30,000 workmanship guarantee — coverage we raised from $20,000 because material costs and property values have grown, and our protection should grow with them. It is one of the strongest guarantees offered by any roofing contractor in the tri-state region.

The guarantee covers problems caused by how your roof was installed. That includes issues such as:

– Flashing that was not sealed or fastened correctly around chimneys, walls, and valleys

– Shingle or panel fastening errors

– Underlayment or ice-and-water barrier installation mistakes

– Improperly sealed penetrations around vents, pipes, and skylights

Damage from a storm, a fallen limb, or normal long-term wear is a different situation — that is handled through our roof repair and storm damage services rather than the workmanship guarantee. If you are not sure which applies, call us anyway. The drone inspection shows the cause either way, and we will point you to the right path.

What Is a Workmanship Warranty?

A workmanship warranty covers problems caused by the quality of the installation itself — not defects in the roofing materials. It is the contractor’s own promise that the roof was built correctly, and it only has value if the contractor is still around to honor it.

Two separate layers actually protect your roof:

  1. Roofing workmanship warranty — from Liberty Roofing Pros, backed by our $30,000 guarantee. It covers installation errors: how the flashing was sealed, how the shingles were fastened, how the underlayment was laid.
  2. Manufacturer warranty — from Atlas, the manufacturer whose products we install. It covers defects in the materials themselves and, depending on the product, typically lasts for decades.

Most contractors talk a lot about the manufacturer warranty because it costs them nothing. The workmanship warranty is where a roofer proves they stand behind their own work.

Why Do New Roofs Leak?

Even a brand new roof can leak, and when it does, the cause is usually a small detail rather than the roof as a whole. The most common culprits we see across Pennsylvania, Ohio, and West Virginia:

Flashing-Repair

Flashing around the chimney

A new roof leaking around the chimney is the classic case — chimney flashing involves multiple overlapping pieces, and one gap is all water needs.

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Wind-driven heavy rain

Some roofs stay dry in normal weather but leak in heavy rain, when wind pushes water sideways under edges and into small openings.

Emergency-Tarping

Penetrations

Vents, pipe boots, and skylights each create a hole in the roof that has to be sealed exactly right.

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Freeze-thaw stress

Our region's winters expand and contract every seam and sealant line, which exposes weak points faster than milder climates ever would.

Why Homeowners and Property Owners Across PA, OH & WV Trust Our Work

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Liberty Roofing Pros was founded in 2017 by Abner Miller and installs roofs with Amish crews known for meticulous, detail-first craftsmanship — the kind of work that prevents leaks in the first place. We are an Atlas Platinum contractor, licensed in Pennsylvania (PA #142716) and West Virginia (WV #063626), and we serve Ohio, which does not require a state roofing license. With offices in Fredonia PA, Erie PA, and Wintersville OH, we are local enough to show up when something needs a second look.

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New Roof Leak & Guarantee FAQs

Most new roof leaks trace to a small installation detail rather than the roof as a whole — typically flashing around a chimney or wall, an unsealed penetration, or an edge that lets in wind-driven rain. A drone inspection identifies the exact source. If a roof we installed leaks because of our workmanship, the repair is covered under our $30,000 guarantee.

A workmanship warranty is the contractor’s own coverage for installation quality — it applies when a problem is caused by how the roof was installed, not by a defect in the materials. Material defects are covered separately by the manufacturer’s warranty. Liberty Roofing Pros backs its roofing workmanship warranty with a $30,000 guarantee.

If we installed the roof and the leak is caused by how the chimney flashing was installed or sealed, yes — that is workmanship, and it is covered under our $30,000 guarantee. Chimney flashing is the most common source of new roof leaks, which is why our drone inspection documents that area closely.

A roof that leaks only in heavy rain usually has a spot where wind-driven water gets pushed under an edge, seam, or flashing that sheds normal rainfall fine. It still is not something to live with. Report it the same way as any leak — we will find the entry point on the drone footage and correct it under the guarantee if it traces to our installation.

No — the workmanship guarantee applies to roofs installed by Liberty Roofing Pros. If another contractor installed your leaking roof, we can still diagnose and fix it through our roof repair services across western PA, eastern OH, and northwestern WV.

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